Let's analyze the event:
Here is the whole process:
Client places an OEM order --- Factory fulfills the order as requested --- Shipment --- Customs detain the goods --- Infringement negotiation --- Payment for trademark authorization --- Customs release --- Client receives the goods.
We estimate that the client likely had minimal or no profit from this order.
The trademark was provided by the client, and the OEM factory did not verify if it might infringe, nor was the factory alerted by the client.
Both sides' negligence led to the final outcome, and the OEM factory had to lower the unit price of the goods to share the loss with the client.
In fact, anyone who has encountered similar situations knows that paying settlement fees is the best possible outcome.
The worst-case scenario is if the trademark rights holder does not accept a settlement and proceeds with a lawsuit.
In such cases, both the factory and the client could face substantial compensation, possible seizure of goods, and legal proceedings lasting up to two years or more.